How It Works
Book A Consultation
Instore or At Home. Participants Book an Appointment Online, call us direct or visit us in store. Ensure you have your plan provider referral available. If not, we can discuss this and help guide you.
Get A Fitting
Our specialists fit and recommend suitable product based on your referral needs.
Quote & Approval
We liaise with your provider or plan manager.
Delivery
Your fitted footwear or orthotics are supplied once approved.
FAQ's
What footwear and orthotics are covered by DVA?
DVA may provide funding for clinically necessary footwear and orthotic solutions where they are required to manage an accepted condition, support mobility or improve function. This can include therapeutic or medical-grade footwear, custom-made footwear and orthotics, subject to clinical assessment, DVA eligibility and the relevant approval requirements.
How does Comfort & Fit help with DVA?
Our fitting specialists will take the time to understand your individual needs and help you find footwear or orthotics that are suitable for you. We can work with you and your treating health professional to help identify appropriate footwear and guide you through the DVA process.
Do I need an assessment or approval before purchasing footwear?
DVA-funded footwear and orthotics generally require an assessment and approval in line with your individual needs and DVA requirements. We recommend speaking with your treating health professional and DVA before purchasing, and our team can help guide you through the process and provide any information required.


